Very often when brands make a public misstep in their brand experience or messaging, they point to their HRC rating as proof of ironclad allyship. One problem: that metric rates workplace practices, not branding practices or comms integrity. So, what would a brand-focused look like? The possibilities include hiring and casting practices, political spend transparency and experiential safety measures. What are the meaningful measures – and what data do we need to find the right answers?
Very often when brands make a public misstep in their brand experience or messaging, they point to their HRC rating as proof of ironclad allyship. One problem: that metric rates workplace practices, not branding practices or comms integrity. So, what would a brand-focused look like? The possibilities include hiring and casting practices, political spend transparency and experiential safety measures. What are the meaningful measures – and what data do we need to find the right answers?