Rich is the Head of Offers & eCommerce, and President of Chase Media Solutions. In his role, Rich leads Chase’s digital media business, which includes Chase Media Solutions, a dual-sided media platform that connects brands to Chase’s 80 million customers with the goal of helping consumers discover great value from merchants that matter to them while also driving sales for brands and merchant partners.

Since joining Chase in 2018, Rich has been at the forefront of driving product innovation for the firm. Early on, he led a team of marketing innovators deployed across Chase to help drive product innovation, and also created a platform for developing all of Chase’s financial health tools and Chase offers.

Over his 30+ career, Rich has held several leadership roles, including at E*TRADE and American Express, where he led brand development, communications, and customer acquisition. Prior to that, he held roles at several start-ups and within ad agencies.